Posts Tagged ‘Open Source’
iTop includes:
A complete CMDB (Configuration management database) allowing IT operation to document IT inventory.
A Service Desk module allowing IT operation to track end-user requests.
An Incident management module allowing IT operation to track and communicate about all issues occurring on IT.
A change management module allowing IT operation to better deal with all the changes occurring.
A service management module allowing IT operation to document all the contracts and services they have under their control.
A known error database allows IT operation to document fix for known issue in order to speed resolution process.
An outage module allows IT operation to document all planned outages and notify concerned contacts.
Dashboards allow you to quickly get an overview of your IT.
Ad hock report allows you to control your IT.
Bonita Open Solution combines three solutions in one: an innovative Studio for process modeling, a powerful BPM & Workflow engine, and a breakthrough user interface. Create process-based applications in a single day with Bonita Open Solution.
DRAW your processes. CONNECT to your systems
ProcessMaker offers its business process management software in a single, award-winning edition called the ProcessMaker Open Source BPM Platform.
